Travel Radar® Terms of Service

Last Updated: January 27, 2026

Table of Contents

  1. Who We Are
  2. Bookings Made Directly Through Travel Radar®
  3. Fees, Changes, Refunds, and Travel Insurance
    1. Provider Fees
    2. Travel Radar® Service Fees
    3. Packages Terms & Conditions (Partner Travel Terms)
    4. Travel Insurance
  4. Important Notice About Our Meta Flight Search Engine
  5. Zero Liability for Third-Party Bookings
  6. Service Limitations
  7. Changes to These Terms
  8. Resolution of Disputes and Governing Law
  9. International Travel, Airline Policies, and Schedule Changes
  10. Cancellations, Changes, and Refunds

1. Who We Are

AB Travel Radar Ltd. is a licensed travel company providing flight, travel package, and itinerary services. We serve clients globally, with dedicated regional service based in North America.

  • A licensed travel agency under Consumer Protection BC (Canada)
  • A certified IATA‑accredited business
  • Committed to transparent pricing, personal support, and fair travel solutions

2. Bookings Made Directly Through Travel Radar®

All bookings made directly through Travel Radar® — via our agents, website, WhatsApp support, or email — are supported by our in‑house team. Travel Radar® provides guidance and assistance within the scope of the booking provider’s policies. Our responsibility applies only to transactions made directly through our licensed platforms.

For each specific tour, package, or flight booking, Travel Radar® provides the complete terms and conditions regarding cancellations, changes, and refunds for that package.

3. Fees, Changes, Refunds, and Travel Insurance

3.1 Provider Fees

Travel service providers, including airlines and other travel partners (“our partners”), may charge fees for cancellations, changes, or refunds. These fees are separate from Travel Radar® service fees. Partner rules, fare restrictions, and penalties apply as defined by the provider.

3.2 Travel Radar® Service Fees

Single Tickets or Packages: Fees are charged per passenger, per booking, in the currency of the original reservation and are generally non‑refundable.
Multi‑Ticket or Multi‑Person Bookings: Fees are charged per passenger, per modification, and are generally non‑refundable.

Request Type Within 24 Hours of Purchase After 24 Hours of Purchase
Cancellation, exchange, or modification Domestic: up to $75
Transborder: up to $75
International: up to $75		 Domestic: up to $75
Transborder: up to $125
International: up to $200

3.3 Packages Terms & Conditions (Partner Travel Terms)

  • Travel Radar® works with partners to provide tours, packages, and multi-day travel experiences. All bookings are subject to the partner’s terms, which govern payment, cancellations, changes, and refunds.
  • Deposits and Payments: Non-refundable deposit required; full payment by partner’s final payment date.
  • Cancellations: Fees increase as departure approaches:
    • Final payment date to 30 days before departure: ~50% of total cost
    • 29 to 1 days before departure: ~80% of total cost
    • Departure day or later: 100% of total cost
  • Changes / Revisions: Changes before final payment may incur fees; after final payment, all changes treated as cancellations.
  • Unused Services: No refunds for missed services or activities.
  • Travel Documents: Travelers responsible for valid passports, visas, and entry documents; Travel Radar® not liable for denied boarding.
  • Partner Modifications: Partners may cancel or reschedule; refunds, credits, or rebooking offered at partner discretion.
  • Exclusions: Unless stated, bookings do not include airfare, taxes, optional activities, gratuities, visas, passports, baggage fees, or travel protection.
  • Insurance: Travelers must arrange insurance themselves or request Travel Radar®; Travel Radar® not responsible for uninsured trips.

3.4 Travel Insurance

Travel can be unpredictable. Travelers are strongly encouraged to protect themselves with insurance covering cancellations, interruptions, medical emergencies, or other unforeseen events. Insurance must be arranged by the traveler or requested via Travel Radar®. Travel Radar® is not responsible for uninsured trips.

4. Important Notice About Our Meta Flight Search Engine

We operate a meta flight search engine on TravelRadar.com, FlightLooker.com, and Zendegi.com—a free tool that allows travelers to search and compare flight prices across hundreds of travel websites.

Please note: This is not a booking site. It does not process payments or issue tickets. It is a self-service tool to help you compare airfare options online.

When using our meta flight search engine, you will be redirected to a third-party website to complete your booking. In these cases:

  • Travel Radar® does not store any booking or payment information.
  • Travel Radar® is not responsible for reservations made via third-party websites or flights booked through third-party agencies.
  • All post-booking support—such as refunds, changes, or cancellations—must be handled directly with the provider you booked with.
  • To identify the ticket issuer, please refer to your booking confirmation or credit card statement.

📘 For further guidance, visit the Flight Looker Help Center.

5. Zero Liability for Third-Party Bookings

Travel Radar® is not responsible for the quality, performance, or compliance of any third-party services or products booked through Flight Looker or partners. We act as an intermediary only.

6. Service Limitations

All information on our site is provided for general purposes. Travel Radar® does not guarantee availability, pricing, or travel conditions. Travelers must confirm details with the provider before purchase.

7. Changes to These Terms

Travel Radar® may update these Terms at any time. Updated Terms take effect upon posting. Continued use of services constitutes acceptance of the updated Terms.

8. Resolution of Disputes and Governing Law

Any dispute must first be submitted to Travel Radar® customer support: Contact Us. These Terms are governed by the laws of British Columbia, Canada, and the courts of BC have exclusive jurisdiction.

9. International Travel, Airline Policies, and Schedule Changes

  • Montreal/Warsaw Conventions: May limit carrier liability for death or personal injury.
  • Entry Requirements: Travelers must ensure passports, visas, and other documents are valid. Travel Radar® is not responsible for denied boarding or entry.
  • Health & Vaccinations: Travelers must comply with health requirements, vaccinations, and medical guidance.
  • Baggage & Fees: Airline baggage fees are not included and must be paid directly by the traveler.
  • Check-In: Domestic: 90 min; International/US-Canada: 3 hrs minimum before departure.
  • Schedule Changes: Airlines may change/cancel flights. Travel Radar® assists with notifications but is not liable for airline actions.

10. Cancellations, Changes, and Refunds

Bookings cannot be cancelled, changed, or refunded unless expressly stated. Travelers must follow Travel Service Provider rules. Travel Radar® will assist where permitted.

Refunds, if approved, may take time; all fees charged by Travel Radar® or providers are non-refundable.